MedPoint
Shaping the pharmacy of tomorrow.
British engineered solutions bringing prescription collection into the digital age

Save
time and resource

Increase
customer satisfaction

Improve
patient safety
What is MedPoint?
MedPoint is a British-made prescription collection point that provides a safe, quick and secure way for patients to collect their repeat prescription or medicine orders, 24 hours a day, 7 days a week.
Automating prescription collection through MedPoint gives your patients convenience, whilst increasing customer loyalty and freeing up pharmacists’ time.
How does MedPoint work?
01.
Scan
Package each prescription as normal. Scan the PMR barcode label to link it to the patient details in the MedPoint portal.
02.
Load
Place the prescription bag on any vacant MedPoint shelf. MedPoint auto-scans the bag and links the prescription with the shelf number.
03.
Text
The patient receives an automated text with their unique MedPoint collection PIN.
04.
Collect
When they’re ready, the patient goes to MedPoint, enters their PIN and collects their prescription.
Install a MedPoint in your pharmacy.
Benefits
How can MedPoint benefit your pharmacy?
MedPoint can help your pharmacy to increase efficiency and capacity, improve patient safety and enhance the overall customer experience.
Find out moreMedPoint is helping us to alleviate pressure on the NHS and provide the best possible access to patients in the new normal.

Save time and resource
Automate prescription collections to release staff capacity and patient waiting times.

Improve patient safety
Utilise the latest technology to improve patient safety on many levels.

Increase customer satisfaction
Give patients more convenience, increase customer loyalty and attract new customers.

Flexible
Configure MedPoint to suit available space, and integrate with e-commerce platforms.

Boost business resilience
Help your pharmacy to stand out over online competitors or 100-hour pharmacies.
Features
Robust British engineering
MedPoint has been designed in the UK, working closely with pharmacists. Thanks to robust British engineering, every aspect has been built for longevity and reliability.
This tried and tested British engineered technology has handled over 300,000 transactions over the last 5 years in other fields of use.

Robust Design
All metal casing with robust anti-tamper design

Secure
All machines have CCTV as well as an alarm as standard

PMR Validation
Autoscanning of PMR barcodes speeds up loading an minimises human error

Instant Notifications
Automated SMS system for patient collection notifications

Cloud Security
Adaptable cloud management portal designed for easy API integration

Safe Payment
Online or contactless card payment facility

Temperature Checks
Calibrated temperature log with fully automated audit trail

Multi-Size
Three MedPoint size options available as well as freestanding SOLO range

Easy To Install
Easy installation – standard 240V power supply and internet connectivity via LAN or 4g simcard

Adjustable
Adjustable shelving for range of prescription bag sizes

Battery back-up
Back-up power source to ensure current transactions can complete in event of a power-cut

Service Visits
6 monthly service visits and proactive remote monitoring
Our Vision
The traditional pharmacy business model continues to see disruption from online and omnichannel competitors as well as changes to funding models. Our vision is to support innovative pharmacy operators shape the future of pharmacy by bringing prescription collection into the digital age.
Automating prescription collection offers convenience to busy patients who struggle to get to your pharmacy during opening hours. At the same time, it brings solutions to business challenges such as physical distancing, business continuity, rising costs and significant changes to NHS funding.
Stop your patients looking elsewhere, improve patient satisfaction and safety by equiping your pharmacy business for growth with MedPoint.
Innovative Technology
MedPoint is an innovative prescription collection robot designed and built in the UK in partnership with pharmacists, for pharmacists.
Whilst new and cutting-edge, MedPoint fits seamlessly into your existing pharmacy workflows using PMR barcode technology and packaging.
Every aspect of the machine has been engineered to the highest standard of reliability.
Blogs

National Pharmacy Association Names MedPoint as Recommended Business Partner
After a rigorous assessment of the MedPoint technology and service offering, we’re delighted to announce that we’ve been chosen as a National Pharmacy Association...
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£25k Grant Funding to support 24/7 Prescription Collection Automation in Wales
The Welsh Government is supporting pharmacies to install prescription collection automation for as little as £6250. The Welsh Government has shown its commitment to...
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MedPoint Origins
In 2017 our Founders Mark Hedley and Kevin Murphy identified the urgent need to adapt their pharmacy group business to anticipated changes in the...
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