Cadham Pharmacy selects MedPoint Technology to grow automated collections

MedPoint is proud to announce a partnership that has seen Cadham Pharmacy Glenrothes become the first pharmacy in the UK to operate two different types of automated collection point after the recent installation of the latest MedPoint i1500.

Cadham Pharmacy was the first pharmacy in Scotland to install automated collection technology in 2017 and already had two imported machines. When looking to add additional capacity for their strongly growing prescription business, award-winning owner of Cadham Pharmacy, Bernadette Brown, assessed all the options on the market and opted for the British-built MedPoint as the best solution to meet her pharmacy’s needs.

On her choice of MedPoint, Bernadette Brown commented: “ Having used other systems for over three years I was keen to see if there had been further advances in this sort of technology. I wanted to ensure we got the best product on the market to help us expand our automated collection service even further due to the huge benefits in efficiency and customer convenience it brings to my business.”

“What I like most about the MedPoint system versus others we use is the massive time saving when loading because the machine does the barcode scanning for you. Not only does this allow my staff to get on with other tasks, but it also has the added benefit of eliminating the chance of manual scanning errors by staff, thereby further increasing patient safety.
The fact that MedPoint is made in Britain is the cherry on top, I love the fact  we are also supporting  home-grown products that create manufacturing jobs in a post-Brexit and post-Covid Britain”

Bernadette Brown

Gill Collins, newly appointed Managing Director of Medpoint commented “ We are delighted to have been selected over and above other systems by Cadham Pharmacy given they were an early adopter of automated collection and are very experienced with other products on the market, it speaks volumes about how good the MedPoint product is in terms of design, efficiency and most importantly, patient safety.”

Kevin Murphy Chief Clinical Information Officer and Co-Founder of MedPoint, who worked closely with Cadham Pharmacy to ensure a smooth installation and commissioning at the very busy pharmacy commented:  “I have admired Bernadette and her pharmacy for years, she is a true visionary and inspirational in terms of what community pharmacies can and should be with the huge range of advanced clinical services they offer the local community.”

Cadham Pharmacy MedPoint 24/7 prescription collection
Left to Right: Kevin Murphy, Mark Hedley (MedPoint Co-founders), Bernadette Brown


The new MedPoint is the 5th piece of automation installed at the Pharmacy in Fife, Scotland which has grown rapidly over the last number of years with the help of independent prescribing pharmacists as part of the clinical team offering innovative clinical services usually reserved for GP practices.

“If anyone wants a prime example of how technology and automation can enable transformational change in how pharmacies can and should move up the clinical value chain, then Cadham Pharmacy is it”.

Kevin Murphy

The new collection point was officially launched recently to much fanfare and has been dubbed Mr. MAC which stands for “Medicines And Care” as well as” Medicines And Convenience” the guiding principles driving the award-winning team at Cadham Pharmacy. It’s also a nod to Mr. Mac the previous owner of Cadham Pharmacy who served the community for many years. You can check out Cadham Pharmacy’s launch ceremony here.

The installation at Cadham Pharmacy brings the number of MedPoints in Scotland alone to 8 with 4 being installed on the west coast recently for Willis Pharmacy, Reach Pharmacy, and Bannermans Pharmacy Group. MedPoint is the fastest-growing pharmacy automation company in the UK with over 40 systems sold UK-wide in the past 10 months alone.

“The pipeline of MedPoint installations across the UK is very strong with pharmacy operators realising that not all collection points were created equally and that our unique auto-loading system is a significant advance which they want their businesses to benefit from” said Gill

Team Cadham and Team MedPoint

Save time and resource

Automating prescription collections allows pharmacy staff to spend less time retrieving dispensed prescriptions and reduce patient waiting times.

Increase your market share

Get ahead of the curve and attract new patients by being the first in your area to offer 24/7 prescription collection